Terms of Service
Please read these terms carefully before using our services.
Last updated: September 27, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your use of Zanzipalms Real Estate website, mobile application, and related services (collectively, the "Service") operated by Zanzipalms Real Estate Ltd. ("Company," "we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Service Description
Zanzipalms Real Estate provides a platform for real estate services including:
- Property listings and search functionality
- Real estate consultation and advisory services
- Property investment opportunities
- Buying, selling, and renting assistance
- Market analysis and property valuation
- Mobile application for property management
User Accounts
To access certain features of our Service, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Acceptable Use
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Use the Service for any fraudulent or deceptive purpose
- Harass, abuse, or harm other users
- Post false, misleading, or defamatory content
Property Information
While we strive to provide accurate property information, we cannot guarantee the accuracy, completeness, or timeliness of all property details. You acknowledge that:
- Property information may change without notice
- You should verify all details independently
- We are not responsible for third-party property information
- Property availability is subject to change
- Pricing and terms are subject to negotiation
Intellectual Property Rights
The Service and its original content, features, and functionality are owned by Zanzipalms Real Estate Ltd. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without express written permission.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
Payment Terms
For paid services, you agree to:
- Pay all fees and charges in accordance with our pricing
- Provide accurate billing information
- Authorize us to charge your payment method
- Notify us of any changes to your payment information
- Pay all applicable taxes
Disclaimers
The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability and fitness for a particular purpose
- Warranties regarding accuracy, reliability, or completeness of information
- Warranties that the Service will be uninterrupted or error-free
- Warranties regarding third-party content or services
Limitation of Liability
In no event shall Zanzipalms Real Estate Ltd., its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Indemnification
You agree to defend, indemnify, and hold harmless Zanzipalms Real Estate Ltd. and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or transmit through the Service
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.
Governing Law
These Terms shall be interpreted and governed by the laws of Tanzania, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Tanzania.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@zanzipalms.com
Phone: +255 774 401 261
Address: The Garten - Office 01, Paje, Zanzibar, Tanzania
Legal Department: legal@zanzipalms.com
Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.