Data Deletion Request
Request deletion of your account and personal data from Zanzipalms Real Estate
Last updated: September 27, 2025
Important Notice
This page is specifically designed to meet Google Play Store requirements for data deletion requests. If you are using our mobile app or website, you can request deletion of your account and associated data using the steps below.
About Zanzipalms Real Estate
App/Developer Name: Zanzipalms Real Estate Ltd.
Service Description: Real estate platform providing property listings, investment opportunities, and real estate services in Zanzibar and Tanzania.
We are committed to protecting your privacy and providing you with control over your personal data.
How to Request Data Deletion
To request deletion of your account and associated data, please follow these steps:
Step-by-Step Instructions
- Contact Us Directly: Send an email to our data protection team atprivacy@zanzipalms.com
- Include Required Information:
- Your full name
- Email address associated with your account
- Phone number (if registered)
- Subject line: "Data Deletion Request"
- Specify Your Request: Clearly state that you want to delete your account and all associated data
- Verification: We may contact you to verify your identity before processing the deletion
- Confirmation: You will receive confirmation once your data has been deleted
What Data Will Be Deleted
When you request account deletion, we will permanently delete the following types of data:
Data That Will Be Permanently Deleted:
- Account profile information (name, email, phone number)
- Property search history and preferences
- Saved properties and favorites
- Property inquiry messages and communications
- User-generated content and reviews
- App usage data and analytics
- Location data (if collected)
- Device information and identifiers
- Marketing preferences and communication history
- Any other personal information associated with your account
Data Retention and Exceptions
Data We May Retain
In certain circumstances, we may be required to retain some data for legal or business purposes:
- Legal Compliance: Data required for legal proceedings, regulatory compliance, or law enforcement requests
- Financial Records: Transaction records and financial data (retained for 7 years as required by law)
- Anonymized Data: Aggregated, anonymized data that cannot be linked to your identity
- Backup Systems: Data in backup systems (deleted within 30 days of account deletion)
- Fraud Prevention: Information necessary to prevent fraud or abuse
Retention Periods
- Account Data: Deleted immediately upon verification (within 30 days)
- Financial Records: Retained for 7 years as required by Tanzanian law
- Backup Data: Deleted within 30 days of account deletion
- Legal Data: Retained only as long as legally required
Processing Time
Standard Processing Time: 7-14 business days from the date of verification
Complex Requests: Up to 30 days for requests involving multiple systems or legal requirements
Confirmation: You will receive email confirmation once your data has been successfully deleted
Your Rights
Under applicable data protection laws, you have the right to:
- Request deletion of your personal data
- Access your personal data
- Correct inaccurate personal data
- Object to processing of your personal data
- Data portability (receive a copy of your data)
- Withdraw consent at any time
These rights are available regardless of your location, though specific rights may vary by jurisdiction.
Contact Information
For data deletion requests or any privacy-related questions, please contact us:
Data Protection Officer
General Contact
The Garten - Office 01, Paje, Zanzibar, Tanzania
Additional Resources
Privacy Policy
Read our complete privacy policy to understand how we collect, use, and protect your data.
View Privacy PolicyTerms of Service
Review our terms of service to understand your rights and obligations.
View Terms of ServiceNote: This data deletion request page is designed to meet Google Play Store requirements and provides users with clear instructions on how to request deletion of their account and associated data. We are committed to protecting your privacy and ensuring you have full control over your personal information.